Returns & Refund Policy
📦 YogaThreads – Returns & Refund Policy
At YogaThreads, your satisfaction comes first. While we hope you love every item, we understand that sometimes things don’t work out. Here's how we handle returns and refunds with care and transparency.
Damaged or Incorrect Items
If your item arrived damaged or you received the wrong product, we’re here to make it right.
Please email support@yogathreads.in within 7 days of delivery with:
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A photo of the item
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Your order number
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A short explanation of the issue
We’ll review your request and send a replacement at no extra cost.
Returns for Other Reasons
We accept returns for non-personalized items within 7 days of delivery.
To qualify:
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The item must be unused, unwashed, and in its original packaging
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Return shipping is the responsibility of the customer
To start a return, email us at support@yogathreads.in with your order number and reason for return.
We’ll reply with the next steps.
Important Notes
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Shipping fees are non-refundable
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Personalized or custom items cannot be returned or refunded
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We are not responsible for return packages lost in transit — please use a trackable shipping method
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Refunds are processed within 5 to 7 business days after we receive and inspect the returned item
Non-Returnable Items
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Worn or washed items
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Items returned without prior contact
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Items sent back after 14 days without approval
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Personalized or custom-made products
Incorrect Address or Refused Delivery
If your order is returned to us due to an incorrect address or refused delivery, we will contact you.
You will need to cover reshipping costs. Please double-check your shipping address before placing an order.
Questions?
Reach out to us anytime at support@yogathreads.in — we’re always happy to help.